The Story Behind ChatifAI

ChatifAI was created with one clear goal: to make online shopping conversations smarter, faster, and more human—without adding complexity for merchants.

As e-commerce continues to grow, so do customer expectations. Shoppers want instant answers, personalized recommendations, and seamless support at every step of their journey. At the same time, merchants struggle with increasing support workloads, rising costs, and lost sales due to unanswered questions.

Built in Europe 🇪🇺, ChatifAI was designed to bridge this gap.

By combining advanced AI with deep Shopify integration, ChatifAI helps merchants automate customer support, guide shoppers in real time, and turn conversations into conversions. From answering questions about products, orders, and shipping to recommending the right products at the right moment, ChatifAI works around the clock to support both customers and store owners.

Privacy, reliability, and performance are at the core of everything we build. Developed with European standards in mind, ChatifAI empowers merchants to scale globally while maintaining trust, compliance, and control over their customer experience.

Today, ChatifAI supports growing brands worldwide by transforming live chat from a cost center into a powerful sales and support engine—helping merchants sell more, support better, and grow faster.